RiVedi follows an optical sale from quote to hand-over: the glasses with deposit, lab and balance, the till with a barcode scanner, the documents for the customer’s tax deduction. The fiscal receipt still comes from your electronic cash register: we connect it case by case, store by store.
At the till, the paperwork is already right
Scan the barcode, read the health card for the tax code and, if the customer is new, create them on the spot. Every line has its nature (healthcare, non-healthcare or to be checked) and VAT follows the item type. Frames count as healthcare by default, but before you take payment RiVedi asks you to confirm. Then you print the healthcare expense document for the tax return, handed to the customer with the cash register receipt.
- Barcode scanner and health card reader
- VAT by item type: frame only, lenses, complete glasses
- Healthcare expense check before taking payment
- Healthcare expense document for the tax return
- Promotions, discounts and loyalty rewards on the same bill
From quote to glasses handed over
You prepare the quote with its expiry date in plain view and print it for the customer; the lens assistant tells you whether the prescription can be made. When the customer decides, you mark it accepted or declined, and Today reminds you of quotes about to expire. The glasses move through their states, In progress, Ready and Delivered, with the deposit, the lab envelope and the balance on collection.
- Quotes with expiry, to print and reopen
- Lens assistant: can this prescription be made?
- Printable lab envelope, with the lab order status
- Deposit, balance and discount on the balance
- Hand-over checklist, collection signature, materials statement and warranty
Who to call today, without forgetting anyone
Today lists the glasses ready for collection, late deliveries and balances still to collect. For each pair you mark Called or Messaged, leave a note for your colleagues and choose when to follow up. To let the customer know, one tap opens WhatsApp with the message already written.
- Glasses ready for collection and late deliveries
- Balances still to collect
- Called, Messaged and “follow up” for every pair
- A note shared with your colleagues
- WhatsApp with the message ready to send
Repairs, the till and closing time
Repairs have their own register: printed ticket, a clear status, price including VAT and payment at the till. Repairs waiting too long turn yellow, and when one is ready you let the customer know. In the morning you open the till, in the evening you close it and RiVedi tells you whether the drawer adds up. The daily report brings together takings, cash and card, and sales by category.
- Repair register with ticket and statuses
- Open and close the till: does the drawer add up?
- Daily report with cash and card kept apart
- Returns recorded at the till
- E-invoicing, if you switch it on
Frequently asked questions
Does RiVedi replace the cash register?
No. The fiscal receipt is always issued by your electronic cash register. We connect it to RiVedi case by case, because every store has its own. RiVedi prepares the healthcare expense document for the tax return, handed over together with the receipt.
What about e-invoicing?
It’s there. If you switch it on, RiVedi issues and receives electronic invoices through the SdI, the Italian e-invoicing system, credit notes included. You find them under Administration, with the status of each one.
How do I know who still owes me?
Today has a queue of balances to collect: glasses with a deposit paid and the balance still open. You see who to call and how much is left, without keeping track on paper.